Refund policy

CANCELLATION, RETURN & REFUND POLICY

Effective July 27, 2026

Kingdom Forged LLC creates custom and personalized products specifically for each customer. Please review all order details, sizes, spelling, colors, quantities, and artwork carefully before approving your order.

CANCELLATIONS

Cancellation requests must be submitted before artwork is approved, specially ordered materials are purchased, or production begins.

If work has not begun and no materials have been specially ordered, the order may be canceled for a full refund.

Once artwork has been approved, materials have been specially ordered, or production has begun, the order cannot be canceled and payments are nonrefundable. Because some orders enter production quickly, Kingdom Forged does not guarantee a cancellation window after payment.

Kingdom Forged reserves the right to cancel an order that we cannot reasonably fulfill. If we cancel an order, the customer will receive a refund for any amount paid toward the unfulfilled portion of the order.

CUSTOM AND PERSONALIZED PRODUCTS

Custom and personalized products cannot be returned, exchanged, or refunded because of:

• A change of mind
• Incorrect sizing selected or provided by the customer
• Customer-provided spelling, wording, dates, names, quantities, colors, or other incorrect information
• Artwork or order details approved by the customer
• Minor differences in color, sizing, or placement that are normal in custom production
• Slight color differences between a digital screen, proof, and the finished printed product

Artwork approval or written authorization to begin production is considered final approval of the design and order details. Changes requested after approval may require additional charges and could affect the completion date.

KINGDOM FORGED ERRORS, DEFECTS, OR DAMAGE

If Kingdom Forged makes an error, provides the wrong item, or delivers an item with a manufacturing or production defect, we will make it right.

The customer must contact us within seven calendar days of delivery or pickup and provide:

• The order or invoice number
• A description of the problem
• Clear photographs showing the issue

The affected product must not be worn, washed, used, altered, or discarded before we review the claim.

After reviewing the claim, Kingdom Forged may correct, replace, or refund the affected item, depending on the circumstances. Claims submitted after seven calendar days may not be eligible for correction, replacement, or refund.

SHIPPING DAMAGE, LOSS, AND ADDRESS ERRORS

Shipping damage must be reported within seven calendar days of delivery. Please keep the product and all original packaging while the claim is reviewed.

Kingdom Forged is not responsible for carrier delays or packages delivered to an incorrect or incomplete address provided by the customer. Additional shipping charges may apply if an order must be shipped again because the customer provided an incorrect address.

If tracking shows that a package was delivered but it cannot be located, contact the carrier and Kingdom Forged promptly so the shipment can be investigated.

Original shipping charges are nonrefundable after an order has shipped unless the problem was caused by Kingdom Forged or a refund is otherwise required by law.

ORDER TIMING AND DELAYS

Production and delivery estimates are estimates unless Kingdom Forged agrees to a specific deadline in writing.

If we are unable to ship an online order within the promised or legally required time, we will contact the customer regarding the delay and provide the options required by applicable law.

REFUNDS

Approved refunds will be returned to the original payment method. The customer’s bank or card provider determines how long it takes for the refund to appear.

CONTACT US

To request a cancellation or report a problem, contact:

Kingdom Forged LLC
info@kingdomforgednation.com
405-265-8808

Please include your name and order or invoice number.

This policy does not limit any rights provided to customers under applicable law.